FAQs
Before Ordering
Please note: Frames are always measured by the glass or backing board size and not the external size of the frame. Keep this in mind always
To make ordering as simple as possible we ask you for the image/picture size. Please use a measuring tape or ruler when measuring this an be as precise as possible.. Using a measuring tape or ruler, find the height and width of the picture you would like to frame. If you would like to put the picture straight into a frame then just find a frame size equal to your image size. We always recommend the use of a picture mount when purchasing a picture frame. This gives a fantastic finish to your framed product and highlights the subject image. Please note if you have an A4 image and you want a picture mount then your frame size will have to increase to accomadate the picture mount border.
Please note that we will cut the picture mount 3mm smaller on each side so that it fits your image perfectly and so the image will not fall through the opening at any stage.
When purchasing a mounts from our website there is two important pieces of information required. Frame Size and image size. Frame size is the external size of your mount and the image size is the exact size of your image. The difference in those sizes is the border which is generally around 2 inches all around but can vary.
If you give us an image size 10 x 10in - we will cut the mount to be 9.75 x 9.75in. If you give us an image size of 200 x 200mm we will cut the mount opening to be 190 x 190mm. This ensures a perfect fit for your mount. If you require an exact opening then please note that on your order.
Please contact us if anything is unclear when selecting your size..
White Core Boards (Acid Free)Our White Core Mountboard range offer a clean, crisp, bevel cut. Each board is lignin-free, alkaline-sized, pH neutral and is calcium carbonate buffered to enhance its useful lifespan by minimising the effect of atmospheric pollutants. All White Core Boards are 1400 Micron - 1.4mm.White Core Board (Acid Free)
Cream Core BoardOur Cream Core Mountboard range are made from virgin wood pulp, which has a characteristic Pale Ivory colour. Each board is pH neutral and meets the Fine Art Guilds approval for standard mount board. Cream Core Board can discolour over long periods of time. All Cream Core Boards are 1400 Micron - 1.4mm.
White Lined Greyboard is a 1.4mm think board suitable as plain backing board for prints. It is the most economical backing we produce. Please not this would not be considered acid free
Single MountsIf you choose to use one Mount, try using a neutral colour. We recommend Polar White for a single mount as the colour works well with both white and off white frames. Neutral tones will enhance any subject.
Double MountsVery popular with artists and photographers looking for that premium finish to their framed artworks.
Yes you can. Full frame samples are charged at list price and can be ordered on our custom picture frame tool. If you require any other sample please see our samples page.
Custom Frame Link
How to Order
Please note we have a large range of standard sized picture frames in all our frame profiles. If your frame is not available on our standard range you can design a custom frame. Please visit this link - Link.
Please note it is a good idea to send us an email on info@strandframing.com if it is your first time ordering or if you are in any way unsure of the sizing of your frame. One of our team will assist you.
After Ordering
Turn your picture frame around and you should see the MDF backing. This is held in place by flexipoints. These can be lifted or bent upward using a screwdriver. Once they have all been bent upwards you should be able to take out the MDF backing board.
Turn your picture frame around and you should see the MDF backing. This is held in place by flexipoints. These can be lifted or bent upward using a screwdriver. Once they have all been bent upwardds you should be able to take out the MDF backing board.
Contact us
Still have any questions - contact us now.